Training on patient-orientated work took place in CRCH

The training aimed at developing of patient-oriented attitude among medical staff-nurses, administrators and medical registrars was held in Children's Republican Clinical Hospital. Psychologist and business coach Tatyana Savelyeva trained the participants through special exercises and techniques to increase their culture of communication with patients, to find the adequate ways in conflict situations. CRCH management plans to continue such trainings in order to improve the quality of medical services.