The representative under human rights in Republic Tatarstan Sarija Sabursky has organised exit meeting with participation of representatives of Health Ministry of Tatarstan Republic, Management of public health services of Kazan, and also representatives of the City Polyclinic № 10. During a working occurring it has discussed questions of observance of the citizens’ rights on health protection and medical aid, availability of record to doctors through a portal of state and municipal services of Tatarstan Republic and culture of dialogue of medical personnel with patients. Experts have noted necessity of maintenance of constant control over qualitative treating of the notices published in GIS TR «National control», and timely reaction to responses of users about work of establishment of the public health services, placed in social networks.