Call the ambulance «103»

Stage passage to new short numbers for calling the ambulance begins in Russia in 2014. The order of Ministry of Communications and Mass communications of Russian Federation from 20.11.2013 №360 «About changes of Russian system and plan of numeration» about entering of three-digit telephone numbers of emergency services has come into force in January 2014.
Calling the ambulance from stationary or mobile telephone is possible with round-the-clock free number «103». At situations menacing to life it is possible to call «112».
The emergency help is rendering at diseases, accidents, traumas, poisonings and other situations demanding the urgent medical intervention.
It is necessary to answer accurately and precisely all questions of the doctor's assistant (manager)of service «103» for fast arriving of ambulance to the patient and timely rendering of medical aid. It is necessary to say the reason of the call, the address (disctrict, street, apartment number, floor, code and porch number), surname, name, patronymic of the patient. The call is considered accepted if the doctor's assistant, having gained the complete answers to the questions, tells «Your call is accepted» and repeats the address.